Ned McMahon shares his experiences with the launch of a new IP firm and their approach taken by working with PerfectLaw’s Patent Trademark product launched at Azure. Also, Stephen Oles, the CEO of 5370 Technology Solutions, which is Ned’s IT consulting company, shares his experience regarding their approach to the launch, as well as his appreciation for the PerfectLaw cloud solution.
00:00:00 Anthony Beasley
OK, good morning everybody.
00:00:02 Anthony Beasley
This is Anthony Beasley with perfect law software.
00:00:04 Anthony Beasley
The Lions Den podcast.
00:00:06 Anthony Beasley
We're here today to do something a little bit different.
00:00:10 Anthony Beasley
I know we've had several podcasts where we talked to different people in different roles at the firm, and today we have with us Ned McMahon, who is one of the partners.
00:00:20 Anthony Beasley
At Rosario net, what's the other partner name?
00:00:23 Anthony Beasley
I know you're the the final partner.
00:00:25 Ned McMahon
So we got the Charles Ovejero, Terry McAllister and myself so Ruggiero, Macau.
00:00:29 Ned McMahon
Mr McMahon
00:00:30 Anthony Beasley
OK, OK net is one is the managing partner that worked with Ned through his decision implementation and we're still in the process of completing some things but very knowledgeable person.
00:00:41 Anthony Beasley
He's using probably the most complicated complex software that perfect law produces, which is our Patent and Trademark software that does a lot of things that.
00:00:51 Anthony Beasley
A lot of firms aren't even aware of possible, but we have him. We also have Steven Knowles who is the owner of 5370 who is the technology company the consulting company that's working with Ned that worked through the implementation?
00:01:05 Anthony Beasley
And the nice thing is, of course Ned is the next perfect values are coming from a firm that use perfect law working in the cloud and wanted to bring that concept and and do that at the new firm and having the right person to help him implement that.
00:01:20 Anthony Beasley
That can understand his vision but also work with perfect law to make sure that he's successful.
00:01:25 Anthony Beasley
So what I'd like to do is just have Ned give us a little bit of background and give us his thoughts on things as to where you know how they got to, where they are and where things are now.
00:01:34 Anthony Beasley
So with that said, Ned feel free to start speaking whenever.
00:01:38 Ned McMahon
Like great thanks, thanks Anthony.
00:01:41 Ned McMahon
Thanks Steve for having us here today so.
00:01:43 Ned McMahon
Thank you as Anthony was mentioning.
00:01:47 Ned McMahon
Uhm, my firm?
00:01:49 Ned McMahon
Regina McAllister McMahon.
00:01:50 Ned McMahon
We're coming from a prior firm that's going through contours of relationships with law firms.
00:01:56 Ned McMahon
And you know that prior firm used perfect law and.
00:02:01 Ned McMahon
We basically in our new firm have the opportunity to start over, but with more information, and so it's it's given us the ability to do some things with with perfect law that.
00:02:14 Ned McMahon
Had we known when we started the first time with the prior firm, we probably would have gone in these directions.
00:02:19 Ned McMahon
But, you know, sometimes you just don't know and want one of the things that we have learned.
00:02:32 Ned McMahon
Ask Anthony and his team.
00:02:35 Ned McMahon
Is how do you?
00:02:35 Anthony Beasley
OK.
00:02:36 Ned McMahon
How do your other?
00:02:37 Ned McMahon
Clients handle this.
00:02:40 Ned McMahon
They they have a wealth of experience of how different law firms have done things and how they implement.
00:02:47 Ned McMahon
What my prior firm tried to do was.
00:02:50 Ned McMahon
Uh, get perfect law to.
00:02:52 Ned McMahon
Change their software to do things.
00:02:55 Ned McMahon
The way we always did them and it.
00:02:57 Ned McMahon
Was sort of a square peg.
00:02:59 Ned McMahon
Neat round whole situation.
00:03:02 Ned McMahon
Perfect Law was able to do it and make the whole square for us but it didn't leverage all of the features and.
00:03:10 Ned McMahon
And opportunities that that were available from the software what what, what we learned, what I learned going through that process with the prior firm was to.
00:03:20 Ned McMahon
Just ask.
00:03:21 Ned McMahon
What what shape is the whole and how do I get there?
00:03:24 Ned McMahon
How do your other clients do this?
00:03:26 Ned McMahon
How do you recommend we do this?
00:03:28 Ned McMahon
And and I, I think there's muscle memory in the world, of of lawyers where we're conservative people a lot of times, and we want to do things the way we always did them, right?
00:03:39 Ned McMahon
We want to wear our Thai.
00:03:40 Ned McMahon
We want to come to the suit.
00:03:41 Ned McMahon
We want or come to the office.
00:03:43 Ned McMahon
We want to have mahogany conference rooms.
00:03:45 Ned McMahon
We want those things 'cause we're young.
00:03:47 Ned McMahon
Umm, and the best advice I have in these implementations is ask, ask your experts.
00:03:54 Ned McMahon
Ask your vendors you know how do your other clients do this.
00:03:57 Ned McMahon
And and as we grew in the prior firm.
00:04:00 Ned McMahon
Uh, there were some things that were difficult to do after the transition.
00:04:04 Ned McMahon
You know there's a lot of data in the system, and if you're going to make a change in how you're handling that data, there's a lot of hard work that sometimes has to go in.
00:04:14 Ned McMahon
To change it.
00:04:14 Ned McMahon
Whereas in this this new opportunity we had to start over with.
00:04:18 Ned McMahon
With this more information we were able to get.
00:04:22 Ned McMahon
Perfect lot to help us transition the data into the database on our new system.
00:04:29 Ned McMahon
In a way.
00:04:29 Ned McMahon
That took care of a lot of those issues.
00:04:33 Ned McMahon
So again, starting over with more information was invaluable to us, and you know, working with Anthony and his team to, you know.
00:04:42 Ned McMahon
Help us can contort.
00:04:45 Ned McMahon
Our square peg into a round peg to fit their software has given us a lot of advantages.
00:04:52 Ned McMahon
At at A at a 30,000 foot view, we're a completely cloud based organization. You know we we started a new firm and and our lease wasn't ready yet. You know we got stuck in the whole COVID
00:05:05 Ned McMahon
Mishmash of construction and and walls and those kinds of things where we we couldn't get.
00:05:10 Ned McMahon
Into our office space.
00:05:12 Ned McMahon
And we very quickly had to pivot from from a thought process of where we were.
00:05:16 Ned McMahon
Going to have.
00:05:17 Ned McMahon
A you know?
00:05:18 Ned McMahon
A server room on in, in, in our in our office and desktop.
00:05:22 Ned McMahon
Shooters coming back to the office, we very quickly had to pivot to A to a completely cloud based situation, and this is where Steve Olson and 5370 came came to the rescue.
00:05:38 Ned McMahon
From, from an architecture standpoint, our our firm is set-up with virtual machines, so virtual computers on the on the cloud.
00:05:48 Ned McMahon
By doing that, it doesn't matter what what machine our users have at home, whether it's a a Mac or a, you know a 10 year old laptop, it just doesn't matter.
00:05:59 Ned McMahon
They can log into our virtual machine and our virtual machine can process all the things that it needs to process.
00:06:05 Ned McMahon
The organization can maintain, you know security controls.
00:06:09 Ned McMahon
Come by by following that process.
00:06:14 Ned McMahon
We I was somewhat surprised we if you've tried to get cyber insurance.
00:06:20 Ned McMahon
Come through your insurance companies.
00:06:22 Ned McMahon
There's a.
00:06:23 Ned McMahon
There's a long checklist of things that you have to go through in order to be able to qualify for those kinds of riders on your business.
00:06:30 Ned McMahon
Insurance we've been actually able to already qualify for it, and we're we're two months old so so that to me was a a sign that the the work that Steve Steve team did for us was, you know, top notch from a security standpoint, so.
00:06:46 Ned McMahon
Here we are.
00:06:46 Ned McMahon
We have our virtual machine and inside that virtual machine we have.
00:06:51 Ned McMahon
What Anthony and?
00:06:51 Ned McMahon
I have been kind of talking about is.
00:06:53 Ned McMahon
An office in a box.
00:06:55 Ned McMahon
Inside that provisioned virtual machine that that Steve and his team set-up for us, we have our teams phone.
00:07:01 Ned McMahon
So our phone system is in that virtual machine.
00:07:04 Ned McMahon
Everybody has their their phone with them wherever they go, whether it's the app on their telephone or in their virtual machine on their laptop.
00:07:11 Ned McMahon
Inside that virtual machine or all of our Microsoft apps are Adobe.
00:07:15 Ned McMahon
And Steve and his team are controlling that for us.
00:07:19 Ned McMahon
So people aren't loading.
00:07:21 Ned McMahon
Random software up there and and you know when it is needed, we can just contact the team and get it loaded to that virtual machine in a secure manner.
00:07:30 Ned McMahon
Also in that that.
00:07:31 Ned McMahon
Virtual machine then is our perfect law.
00:07:35 Ned McMahon
App and and getting to you know aim and you know the accounting and billing modules went inside of the perfect law environment.
00:07:46 Ned McMahon
Our law firm handles files.
00:07:49 Ned McMahon
We sort of think of perfect law as our paper file.
00:07:54 Ned McMahon
Where we that that's our DOC retention process for, you know, communications and things of that sort to our clients.
00:08:01 Ned McMahon
But once it's been filed in in our world with the US Patent Office, we take that that document that's been filed and we profiled inside of perfect law and it's kind of buttoned up like our our paper file.
00:08:14 Ned McMahon
Again, what would Steve and his team have done for us is inside of that virtual machine?
00:08:20 Ned McMahon
Uh, we have working documents that we need to use and share among our team or paralegals or other attorneys that junior attorneys and senior attorneys.
00:08:28 Ned McMahon
And and inside of our virtual machine we have two ways in which we can share those documents among each other in in a secure manner and share to our clients in a secure manner.
00:08:40 Ned McMahon
The 1st way is through the SharePoint.
00:08:43 Ned McMahon
Which is, uh?
00:08:44 Ned McMahon
Steve, you correct me if I'm wrong, I I think it's a TB of data that's that's in the cloud.
00:08:50 Stephen Oles
Yeah so so.
00:08:51 Stephen Oles
Thank you Ned, I I've been really enjoying listening to you talk about the excitement around the launch of your new firm.
00:08:58 Stephen Oles
I just want to say a couple of points and then we're gonna go back to the SharePoint, but you know you're you're not a small firm so you're not a.
00:09:04 Stephen Oles
Startup your your staff has.
00:09:09 Stephen Oles
Come from a background years and years and years, maybe even decades worth of experience in this practice and.
00:09:17 Stephen Oles
I was absolutely as shocked as you were that within three weeks we had Windows 365 machines spun up with your.
00:09:25 Stephen Oles
Perfect log desktop access in the cloud and that really gave you guys the ability to be agile.
00:09:33 Stephen Oles
And although there were some holdouts as far as believers in the system, I have to say that you never wavered or doubted the integrity of the system.
00:09:45 Stephen Oles
And it's proven to be now going into the second month.
00:09:50 Stephen Oles
Just a rock solid platform.
00:09:52 Stephen Oles
And we are so excited that perfect law has.
00:09:56 Stephen Oles
You know, engaged with 5370 to look at other ways that we can help other firms, whether they're in the IP space or or others, so.
00:10:05 Stephen Oles
With your E5 license, I want to just kind of evangelize on the licensing that you have.
00:10:12 Stephen Oles
So you have the enterprise level E5 Microsoft licensing. We've got the teams phone calling plan, so the PBX is in the cloud.
00:10:22 Stephen Oles
You've got international and domestic Calling Plans for pennies on the dollar.
00:10:26 Stephen Oles
What other providers are are doing?
00:10:29 Stephen Oles
And with that you have.
00:10:32 Stephen Oles
A one terabyte SharePoint plus another 10 gigs per user license and then each user has a one terabyte private.
00:10:41 Stephen Oles
One drive which is also built off SharePoint so.
00:10:44 Stephen Oles
Companywide you take.
00:10:46 Stephen Oles
You know one terabyte time, the number of employees?
00:10:50 Stephen Oles
Plus a SharePoint which is kind of a company wide access. So all told you guys have somewhere over 25 terabytes of cloud storage built into your system.
00:11:01 Stephen Oles
No on premise file systems, no.
00:11:05 Stephen Oles
On premise, Active Directory.
00:11:08 Stephen Oles
And it's just a dream.
00:11:09 Stephen Oles
Come true.
00:11:10 Stephen Oles
So yes, that's.
00:11:12 Stephen Oles
So you you've got 25 terabytes roughly.
00:11:16 Ned McMahon
So to Steve's point, thank you, Steve. Just totally nerded out here, right? So so I'm I'm just.
00:11:21 Ned McMahon
So some of.
00:11:22 Ned McMahon
That stuff is outside my my life.
00:11:23 Stephen Oles
We're both engineers.
00:11:25 Stephen Oles
Remember, we're both.
00:11:27 Ned McMahon
So, so the idea here is, is that.
00:11:29 Ned McMahon
We if we.
00:11:30 Ned McMahon
Have we've kind of segregated our file storage into 3 buckets?
00:11:35 Ned McMahon
I'll say so, bucket one is once it's been filed at the Patent Office.
00:11:39 Ned McMahon
That's our file copy that goes into perfect law.
00:11:41 Ned McMahon
That is our paper file equip.
00:11:44 Ned McMahon
We then have our SharePoint where we're storing what I'll call corporate level documents.
00:11:50 Ned McMahon
You know there are documents that we use over and over again for multiple clients, and some are client specific.
00:11:56 Ned McMahon
Maybe a power of attorney?
00:11:57 Ned McMahon
A corporate power of attorney.
00:11:58 Ned McMahon
A document that you want everyone in your organization to be able to get to get to quickly download and.
00:12:04 Ned McMahon
And you know, pull into their current project as they need it.
00:12:07 Ned McMahon
And then you have these projects and again from a from the patent perspective we're building a.
00:12:12 Ned McMahon
Let's say we're building a patent application where an attorney is working on the patent application.
00:12:17 Ned McMahon
Maybe your draftsmen working with drawings, your paralegals working on uh on some some forms for the Patent Office there.
00:12:24 Ned McMahon
There's a team of people building that that project.
00:12:28 Ned McMahon
And we are currently using the OneDrive system for the owner of that project on their desktop backed up to the.
00:12:36 Ned McMahon
Cloud and they can share.
00:12:37 Ned McMahon
That project folder with the other users in a secure manner straight from their OneDrive so that everybody can work on the project together.
00:12:46 Ned McMahon
And once that project is done again, we're going to button it up.
00:12:50 Ned McMahon
The corporate documents will go to the SharePoint.
00:12:53 Ned McMahon
The documents have been filed.
00:12:54 Ned McMahon
The Patent Office are going to go into perfect law.
00:12:56 Ned McMahon
And that folder will go away from.
00:12:58 Ned McMahon
From that, the drafts from a DOC retention policy standpoint, those drafts are going to go away, and all we're going to be maintaining at that point, or those corporate docs at the SharePoint level and the docs that were actually filed in in the perfect law cloud that.
00:13:14 Stephen Oles
Yeah, that's a great.
00:13:15 Stephen Oles
That's a great point net.
00:13:16 Stephen Oles
So you guys are leveraging the full stack of and This is why you probably.
00:13:22 Stephen Oles
Uhm, we're able to qualify for your.
00:13:25 Stephen Oles
Cyber insurance so easily as you guys are leveraging the full stack of data loss prevention technology, meaning that.
00:13:33 Stephen Oles
Only people that you grant access to have access and then once you disable access, whether it's on a company wide level or a user level, all of that is retained within the privileges of the user, so you don't have to worry about who has access.
00:13:51 Stephen Oles
Can they edit it?
00:13:53 Stephen Oles
You know you've got expiration date policies you've got, can't forward, can't print.
00:13:59 Stephen Oles
I cannot edit my capabilities within that so that.
00:14:03 Stephen Oles
That's a huge segue.
00:14:05 Stephen Oles
Into another you know component of this cloud storage.
00:14:09
Right?
00:14:09 Ned McMahon
And again, just from the IP perspective we're dealing with our clients confidential information, and when we've taken that that data that information.
00:14:23 Ned McMahon
Associate where we're dealing with with trying to get that application filed elsewhere and it's confidential information.
00:14:30 Ned McMahon
We're able to send instead of taking documents and attaching it to an e-mail and sending it around.
00:14:37 Ned McMahon
That is kind of in the open.
00:14:39 Ned McMahon
We can simply send links to our desktop to our OneDrive or.
00:14:43 Ned McMahon
To our SharePoint we can limit how they how they can access that document.
00:14:48 Ned McMahon
We can limit it just to their e-mail, they can't forward it to anybody else in their organization.
00:14:51 Ned McMahon
Now they always can download it from that.
00:14:54 Ned McMahon
If if we grant that access.
00:14:57 Ned McMahon
But we've been able to.
00:14:58 Stephen Oles
Yeah, but that's fully that's fully auditable.
00:15:00 Stephen Oles
You would know that they actually downloaded it to a device, so.
00:15:04 Ned McMahon
Yes, and it's it's interesting 'cause we.
00:15:04
Yeah, so this.
00:15:06 Ned McMahon
Again we we just started this whole process not too long ago.
00:15:10 Ned McMahon
The other day I got a notice and I didn't know what it was and and that's exactly what it was.
00:15:14 Ned McMahon
Steve was that one of the people on the team that had access to the folder, had downloaded the document.
00:15:21 Ned McMahon
And I got a.
00:15:21 Ned McMahon
Notice about it.
00:15:22 Ned McMahon
You know I called them and it was fine.
00:15:24 Ned McMahon
This was part of the process and just kind of a learning process, but you know, having the ability to.
00:15:29 Ned McMahon
Understand that your inventor not only has received this, they've downloaded it and it's in safe hands from a secure standpoint to their endpoint.
00:15:38 Stephen Oles
Right?
00:15:39 Ned McMahon
Was was was.
00:15:40 Ned McMahon
Was wonderful, right?
00:15:41 Ned McMahon
I mean it's a.
00:15:41 Stephen Oles
Because it's because it's your document they can't send.
00:15:44 Stephen Oles
They can't send.
00:15:45 Stephen Oles
They cannot send a send receipt, right?
00:15:48 Stephen Oles
So that is, that's your intellectual property.
00:15:52 Stephen Oles
Stating that the client received it and they downloaded it.
00:15:55 Ned McMahon
Yeah, so again, I just want to you know.
00:15:56 Anthony Beasley
It is worth.
00:15:57 Ned McMahon
To at a 30,000 foot view, we if I get a new employee tomorrow.
00:16:03 Ned McMahon
We can set-up their their law firm in a box. I can I can call Steve. I can spool up another Microsoft 365 virtual machine.
00:16:13 Ned McMahon
I can get all my licenses for word and Excel and all those things into that virtual machine.
00:16:19 Ned McMahon
I can get my users credentials for access and perfect log into that machine.
00:16:24 Ned McMahon
And I can get my teams phone.
00:16:26 Ned McMahon
Into that virtual machine and I I want to guess the number. I'm just roundabout number you're talking around 150 to $200.00 a month for for all of those licenses for that employee in a box.
00:16:39 Ned McMahon
And you're talking about their their lap.
00:16:41 Ned McMahon
That's their computer, that's their phone.
00:16:44 Ned McMahon
That's their licenses to Microsoft and Adobe, and that's their their access to perfect law.
00:16:51 Ned McMahon
Next month, if someone leaves and goes someplace else, I can spool that down.
00:16:55 Ned McMahon
So I'm I'm Steve.
00:16:57 Ned McMahon
Used the word nimble.
00:16:58 Ned McMahon
I'm I'm nimble, I I can add, subtract, move, change.
00:17:03 Ned McMahon
You know, for for very little upfront capital which.
00:17:06 Ned McMahon
Steve mentioned we're a big firm, so we spun out of another firm.
00:17:10 Ned McMahon
We have 12 attorneys.
00:17:11 Ned McMahon
We've got 3 paralegals.
00:17:13 Ned McMahon
And four or five.
00:17:14 Ned McMahon
Some back office staff so we.
00:17:19 Ned McMahon
So something around 30,000 matters came into our system and.
00:17:24 Ned McMahon
We're basically up and running in three weeks. It's what the 21st, 22nd of the month.
00:17:30 Stephen Oles
I just want to point out that you do not have.
00:17:33 Stephen Oles
A full time IT staff member to manage or maintain or keep trained, you have basically a part time access.
00:17:42 Stephen Oles
And I know you said you'd call, but we would love it if you would use the help desk since.
00:17:46 Stephen Oles
That way it's all you.
00:17:49 Stephen Oles
You know salvageable and we can forward those on to the appropriate people, but at the end of the day.
00:17:55 Stephen Oles
It is completely out of the way of the business.
00:17:58 Stephen Oles
We the dictate the the business dictates.
00:18:03 Stephen Oles
To it what it needs?
00:18:04 Stephen Oles
It's not you guys are not held hostage by technology anymore and you're certainly not held hostage by any of the of the IT staff.
00:18:09 Ned McMahon
Oh at all enough.
00:18:12 Stephen Oles
Who who is telling you?
00:18:13 Stephen Oles
Oh, you can't do that, because I don't believe in the two months that we've been doing this.
00:18:18 Stephen Oles
That we've ever said no.
00:18:20 Stephen Oles
I believe that we've said.
00:18:22 Stephen Oles
We don't know.
00:18:23 Stephen Oles
But we're going to find out, and we're going.
00:18:24 Stephen Oles
To get it.
00:18:25 Stephen Oles
Done, and that's that's what.
00:18:27 Stephen Oles
You want out of an information technology stack.
00:18:30 Ned McMahon
So I'm going to talk to two points. One thing that I've neglected to mention in our virtual machine is a little button at the bottom that's 5370, and it's our helpdesk inside that virtual machine.
00:18:41 Ned McMahon
If my people have a problem, they click the button and they get their IT people 24/7 and that's that's been a wonderful.
00:18:50 Ned McMahon
Change from having you know at our firm size to have that capability, you'd need two or three people, IT people and you you just can't.
00:18:59 Ned McMahon
You can't afford that.
00:19:01 Ned McMahon
Steve team has been, you know, wonderful and from a cost standpoint it's been.
00:19:08 Ned McMahon
It's been great.
00:19:09 Ned McMahon
You know it's comparable to having less than a full time person and and we've gotten to the place that we've gotten in a very short order.
00:19:16 Ned McMahon
I think the second thing is and and as lawyers folks will probably appreciate this is that Steve said they don't say no.
00:19:24 Ned McMahon
What they do do is they will call me back and.
00:19:26 Ned McMahon
Give me options.
00:19:28 Ned McMahon
And you know, as
00:19:29 Ned McMahon
As lawyers, we.
00:19:30 Ned McMahon
Try to do that.
00:19:31 Ned McMahon
For our clients, where we're you know we're not there to make the business decisions for them.
00:19:35 Ned McMahon
We're there to give them the legal advice, and we'll say, you know you can do this.
00:19:39 Ned McMahon
And here's the cost.
00:19:40 Ned McMahon
And here's the pros and cons.
00:19:41 Ned McMahon
You can do that.
00:19:42 Ned McMahon
Here's the cost.
00:19:42 Ned McMahon
Here's the pros.
00:19:43 Ned McMahon
And cons Steve and his team do that for us.
00:19:46 Ned McMahon
And let us make the business decisions that.
00:19:48 Ned McMahon
Work best for our for.
00:19:49 Ned McMahon
Our business and it's been a.
00:19:52 Ned McMahon
It's allowed us to get to this place where we have this, this nimble, secure, low cost.
00:19:59 Ned McMahon
A law firm in a box. You know it's just been, uh, at some point we're going to get back to the office once our walls are set-up. I think our lease starts September 1 we'll be back in there and you know we'll have to.
00:20:15 Ned McMahon
From that environment, we're going to be able to do, and I'm going to use the wrong term.
00:20:19 Ned McMahon
I think we're calling it a hot desk, Steve.
00:20:22 Ned McMahon
Where where our people can OK.
00:20:22 Stephen Oles
You can call it a hot desk, absolutely.
00:20:25 Ned McMahon
So are people who have laptops.
00:20:28 Ned McMahon
They can bring their laptop into the office.
00:20:30 Ned McMahon
They can click into their, their their you know monitor and keyboard there on on the desk and have their same environment if if they're working.
00:20:41 Ned McMahon
On a home.
00:20:42 Ned McMahon
Computer when they come in the.
00:20:43 Ned McMahon
Office that desk will have a desktop very low cost desktop.
00:20:48 Ned McMahon
Doesn't need a lot of power 'cause our power is all up in the cloud.
00:20:51 Ned McMahon
They'll just log in.
00:20:52 Ned McMahon
And they'll have the same experience.
00:20:53 Ned McMahon
There'll be a phone sitting on that desk, a teams phone.
00:20:57 Ned McMahon
Where that phone becomes their phone and it.
00:21:00 Ned McMahon
Will ring on.
00:21:01 Ned McMahon
That office, and so we're going to, you know, have a hybrid work from home model where folks can come in the office and hot desk into whatever you know.
00:21:09 Ned McMahon
Whatever cubicle.
00:21:11 Ned McMahon
Our office is available that day and have their same work experience in the office that they have at home.
00:21:19 Ned McMahon
And that's.
00:21:21 Ned McMahon
To me, from a uh, refreshing standpoint, to be able to to.
00:21:26 Ned McMahon
Have the same work environment both at home and at the office and just be flexible and nimble to allow people to to get get the hard work done that they need to and not worry.
00:21:35 Ned McMahon
About the IT stuff.
00:21:37 Anthony Beasley
Oh great, well I I have to admit the reason why I was very quiet is just, you know it's one thing to speak for someone.
00:21:46 Anthony Beasley
It's another thing when someone can speak for themselves and I just think with the amount of information that you guys could share about.
00:21:52 Anthony Beasley
So your experience, Ned and Steve, you've been able to work with Ned, but also in the background work with perfect law and provide a a solid solution.
00:22:01 Anthony Beasley
You know, I think that's great.
00:22:03 Anthony Beasley
I think when you look at the partnership between the three, you know people who don't understand the IP practice and what really goes on.
00:22:12 Anthony Beasley
The types of interactions.
00:22:13 Anthony Beasley
You have to have with the Patent Office the things that go on on just the billing side.
00:22:18 Anthony Beasley
The billing side alone is something that perfect law has a unique product to handle them.
00:22:22 Anthony Beasley
I know, you know, Ned knows this.
00:22:25 Anthony Beasley
You know when something issues and you got to change numbers that have to go out on a bill.
00:22:29 Anthony Beasley
You know in old school ways people have to run around and make sure the Bills are correct, but in perfect law.
00:22:33 Anthony Beasley
You know, people just process.
00:22:35 Anthony Beasley
The Docketing and the Bills are correct because everything happens as a function of people just doing the work and what that gets to is the fact that Steve has this job that makes sure that the firm has the flexibility to do the things that Ned was seeking to do, which was to have the ability to work.
00:22:50 Anthony Beasley
From wherever, however, we need to have his staff have the same experience.
00:22:55 Anthony Beasley
Have the level of access that's needed, but also if they come into the office, know that whether I'm home.
00:23:01 Anthony Beasley
Right work I'm doing the same thing.
00:23:03 Anthony Beasley
That's that's huge, but also for for and and then they have the partnership with perfect all.
00:23:08 Anthony Beasley
If there's an issue that we can work together so that.
00:23:11 Anthony Beasley
Net company not only succeeds, but exceeds expectations which I you know isn't it said to spin up a company, don't matter how how the company.
00:23:21 Anthony Beasley
Came about, but to do that in a matter of weeks and deal with 30,000 matters and all the billing complexities. And you know the types of docketing complexities that you deal with as an IP firm.
00:23:31 Anthony Beasley
I think it speaks to our ability to work not just with the firm but also with Steven.
00:23:37 Anthony Beasley
So that's one of the things I wanted to definitely memorialize in the conversation is, you know, Steven has always said to me, you know, the goal is to make the client happy.
00:23:49 Anthony Beasley
That sometimes is a very complicated process when you have different companies tyddyn, but when you have people who have a single minded focus at their level, their expertise to make sure the client is happy.
00:24:01 Anthony Beasley
You know that.
00:24:02 Anthony Beasley
I think that speaks.
00:24:03 Anthony Beasley
Very loudly to who we are as a company. From the software side, it speaks very loudly to who Stevens company is from the 5370 side, but also for mid.
00:24:12 Stephen Oles
Yeah Anthony, that's I.
00:24:13 Stephen Oles
I'm just going to pause you right there.
00:24:15 Stephen Oles
Perfect law is not an application that we had a ton of familiarity with prior to the start of this project.
00:24:22 Stephen Oles
I have to say that working with you specifically and your your technical team, my technical team, your technique.
00:24:29 Stephen Oles
Team it has been a seamless and I I hate to use that word 'cause it sounds so unbelievable.
00:24:36 Stephen Oles
But this this process has been so smooth.
00:24:39 Stephen Oles
Perfect law definitely understands.
00:24:43 Stephen Oles
How to implement when there's no roadblocks in the way, right?
00:24:47 Stephen Oles
Uh, I have.
00:24:48 Stephen Oles
I've heard Ned say that in the last two months he worked 16 hour days.
00:24:54 Stephen Oles
I'm happy to report that it's not because of it being in the way, it's because he's actually able to get his job done.
00:25:01 Stephen Oles
And start a new firm.
00:25:01 Anthony Beasley
Right?
00:25:03 Anthony Beasley
Right?
00:25:03 Stephen Oles
And at the at the.
00:25:04 Stephen Oles
End of the day, the.
00:25:06 Stephen Oles
The partnership between perfect law and 5370 is strong. It's only going to get stronger and Ned is going to reap the benefits of future releases, right?
00:25:17 Stephen Oles
'cause work even though he's using the most complex version of your software, there's still more work to do.
00:25:22 Stephen Oles
There's still additional processes that's going to make the.
00:25:26 Stephen Oles
End user experience.
00:25:27 Stephen Oles
Even better.
00:25:28 Stephen Oles
And if I was in the if I was in the IP firm space, I'd be getting my resume over the net because that firm has got.
00:25:37 Stephen Oles
Everything going for it.
00:25:38 Stephen Oles
The people are great.
00:25:40 Stephen Oles
Uh, there's no stress related to it, which is the number under application development and deployment I I know you have customers that are going on years of deployment.
00:25:52 Stephen Oles
We did it in three weeks from scratch.
00:25:56 Stephen Oles
So it can.
00:25:56 Stephen Oles
It can be done and I just want to give a shout out to perfect law.
00:25:59 Stephen Oles
You guys are absolutely fantastic to work with my team and loves.
00:26:02 Anthony Beasley
Thank you, thank you.
00:26:02 Stephen Oles
Luckily that's they only want to work with perfect law and I'm like, well, wait.
00:26:05 Stephen Oles
We have all these other verticals.
00:26:09 Stephen Oles
So so you gotta just maybe pump the brakes on on being.
00:26:12 Stephen Oles
So good.
00:26:14 Anthony Beasley
Well, I mean and the.
00:26:15 Anthony Beasley
Thing of it is, is that you know it.
00:26:17 Anthony Beasley
It it goes back to, you know, the President of the company, John Duncan, has a saying you know the customer better than you know yourself, you know.
00:26:24 Anthony Beasley
And and then, there's there's another saying.
00:26:27 Anthony Beasley
He uses all the time with us in sales, which is, is, you know, you're only as good as the information from the field.
00:26:33 Anthony Beasley
Uhm, we had great information from the field.
00:26:37 Anthony Beasley
Ned and I had a true understanding of what the vision was and what and what you know.
00:26:43 Anthony Beasley
A successful rollout would look like the challenge of course, is getting all the moving parts to get to that.
00:26:51 Anthony Beasley
So having the right partners you know you don't get there if if if there's friction across the board with so many different pieces, there's already enough friction dealing with the complexity of what Ned was dealing with.
00:27:03 Anthony Beasley
From a business standpoint to make the move.
00:27:06 Anthony Beasley
But when you set that aside.
00:27:09 Anthony Beasley
If you can remove all the road.
00:27:11 Anthony Beasley
Blocks that deal with things like the conversion to deal with things like lowering from a from a rollout standpoint, what is the process?
00:27:19 Anthony Beasley
How do we get this done?
00:27:21 Anthony Beasley
You know?
00:27:21 Anthony Beasley
How do we deal with lingering billing issues?
00:27:24 Anthony Beasley
How do we deal with docketing issues where people don't understand a IP firm could have thousands of transactions in a single day that?
00:27:31 Anthony Beasley
Have to be dealt with.
00:27:33 Anthony Beasley
And when you start taking that over a period of a couple of weeks, you know that's how many different transactions need to be up to date and running in the new system when.
00:27:40 Anthony Beasley
The time comes.
00:27:41 Anthony Beasley
So you have to have a great plan.
00:27:44 Anthony Beasley
You have to have a great team to make that happen, but you also have to have a lot of great partners from every angle that's involved to pull it off, and so the ability for us.
00:27:53 Anthony Beasley
To get this done.
00:27:56 Anthony Beasley
It really speaks to all pieces of the partnership, you know it.
00:28:00 Anthony Beasley
It was a true hand in glove partnership to get it done.
00:28:05 Anthony Beasley
And Steven, you know, I've worked with several key companies, have some in different parts of the country that we.
00:28:12 Anthony Beasley
We have, you know, across the board we've been, you know, silent partners, because we don't necessarily make all of our partnerships.
00:28:19 Anthony Beasley
A very public thing with something that's changing their perfect logic so you know and and then to be able to pull.
00:28:25 Anthony Beasley
You and then.
00:28:26 Anthony Beasley
Uhm Frere run for Aaron, who gave some advice and did some advisement to kind of make sure because of his past experience with the prior firm and just the fact that Ron probably is one of our most you know, he's been around us for over 20 years.
00:28:40 Anthony Beasley
So to have that level of partnership with everybody that was involved, I think that's how we got it.
00:28:48 Anthony Beasley
You know how we got it done, but at the end of the day, the goal was the firm gets launched and the firm gets to have a successful launch.
00:28:55 Anthony Beasley
And, you know, Ned can do what he wanted to do, which was hit the ground running.
00:29:00 Anthony Beasley
And the firm is running like it's been.
00:29:02 Anthony Beasley
Around for years.
00:29:03 Anthony Beasley
But it was just day one.
00:29:05 Ned McMahon
Yeah, you know one of the I'm going to build on that a little bit.
00:29:08 Ned McMahon
One of the things that I think this this opportunity happened or allowed to happen was you mentioned data conversion.
00:29:16 Ned McMahon
Obviously we were coming from perfect law into perfect law.
00:29:19 Ned McMahon
Right that that did simplify this process, but what it allowed us to do?
00:29:25 Ned McMahon
Because that was off the table.
00:29:26 Ned McMahon
In this instance, it allowed us to figure out all.
00:29:29 Ned McMahon
The other things right?
00:29:30 Ned McMahon
Spent time on all.
00:29:31 Ned McMahon
The other things, and now that now that it's happened, you know I'm Steve team.
00:29:37 Ned McMahon
Your team.
00:29:37 Ned McMahon
You've seen this happen now, and that is now a.
00:29:41 Ned McMahon
Skill set you have.
00:29:42 Ned McMahon
And and they will only grow.
00:29:45 Ned McMahon
And make.
00:29:47 Ned McMahon
Coming back to affirm, that's coming from from environments outside of PERF.
00:29:51 Ned McMahon
Well where there is a data conversion component that can be the focus again, 'cause you know you've worked out all these other details.
00:29:58 Ned McMahon
I'm I'm excited to have to be perfectly honest. One of my partners said, well, wait if if 5370 is doing all these.
00:30:06 Ned McMahon
Implementation is the perfect law. They're going to still have time for us, and the answer is yes. Number one and #2. We get to now.
00:30:15 Ned McMahon
Turn, you know we didn't implement every single module.
00:30:18 Ned McMahon
You guys have.
00:30:19 Ned McMahon
Some of it was 'cause we wanted to stay.
00:30:21 Ned McMahon
Focused on on.
00:30:23 Ned McMahon
The must haves for the time being and and to grow as we as.
00:30:27 Ned McMahon
We move forward.
00:30:28 Ned McMahon
Steve's going to get an opportunity working with other law firms to do those other modules, and so now.
00:30:33 Ned McMahon
I'm going to have the opportunity when.
00:30:35 Ned McMahon
When I do want to go to the.
00:30:37 Ned McMahon
To the next.
00:30:38 Ned McMahon
Step to rely on an IT vendor that has.
00:30:42 Ned McMahon
Experienced implementing that so I I get to grow horizontally with Steve as as he grows, which I think is I'm.
00:30:49 Ned McMahon
I'm looking forward to it so I I just.
00:30:52 Ned McMahon
And we didn't have to have the conflict.
00:30:53
There there's not so.
00:30:55 Ned McMahon
Data conversion thing.
00:30:57 Stephen Oles
Yeah, I mean so that your your clients are rocket scientists, right?
00:31:00 Stephen Oles
They're they're, they're they're building things and putting people in space.
00:31:04 Stephen Oles
And they're they're, they're innovators we you know we we adopted technology that was.
00:31:11 Stephen Oles
Agile for our customers and by having these Active Directory profiles right and we and you know, we've we've been fully trained by Microsoft on all these.
00:31:22 Stephen Oles
Components, but doing things like auto deploying desktops and doing things like building profiles are things that most internal IT staff is either a not trained on or B just doesn't take the time to learn and so for us to support you to spin up or spin down.
00:31:43 Stephen Oles
Users is.
00:31:45 Stephen Oles
Pretty much automated, so you know we we use the technology so that you can grow your business and I only see growth for you, which is great.
00:31:57 Stephen Oles
There might be other firms that are going through similar processes of starting up or just trying to get that.
00:32:05 Stephen Oles
Last piece over the hurdle.
00:32:10 Stephen Oles
If they contact perfect law and they contact Anthony.
00:32:15 Stephen Oles
He's going to bring in the partner that's best for them based on their requirements.
00:32:19 Anthony Beasley
Right?
00:32:19 Stephen Oles
And we we we welcome that at the same time we.
00:32:24 Stephen Oles
Are super excited that we have you as a client?
00:32:27 Stephen Oles
0 McAllister McMahon is going places, so this is great.
00:32:27
So this one.
00:32:31 Ned McMahon
One interesting thing here is is you.
00:32:34
Know and I.
00:32:35 Ned McMahon
I the the the on Prem versus cloud discussion is worth having here Steve.
00:32:40 Ned McMahon
Because you know we haven't been hard about that a little.
00:32:43 Ned McMahon
And we know that you have a solution, which I called RR solution.
00:32:51 Ned McMahon
The law firm in a box for about this.
00:32:52 Ned McMahon
This everything in in our in our virtual machine.
00:32:55 Ned McMahon
You guys also have the opportunity and we may get to a place where.
00:32:58 Ned McMahon
We have enough.
00:32:59 Ned McMahon
Data that it becomes cost effective but.
00:33:01 Ned McMahon
Right now we're not quite there.
00:33:03 Ned McMahon
Uhm, but you have a solution called the Green Lake solution through I think HP, where it's it's.
00:33:09 Ned McMahon
It's basically a server on wheels and I'm going to let I'm gonna let you kind of describe that a little bit, but from from a financial standpoint the attractiveness to some of these things.
00:33:18 Ned McMahon
There's been startup costs.
00:33:19 Ned McMahon
Right I I didn't buy 4040 desktop machines I didn't buy, you know. I just basically bought a license and some IT time so my startup costs were minimal.
00:33:33 Ned McMahon
If if we eventually get to an on Prem situation, the attractiveness from a business standpoint is that Onprem was also a leased solution.
00:33:41 Ned McMahon
So I'm gonna I'm.
00:33:42 Ned McMahon
Gonna let you kind of talk about that.
00:33:45 Stephen Oles
Yeah, so so I'm not allowed to say the word lease with with Green Lake 'cause it's not actually sits actually utility right?
00:33:53 Stephen Oles
And for 20 plus years now I've been going to something called VM World and you know partnerships with some of these larger manufacturers.
00:34:04 Stephen Oles
And they've been promising this virtual desktop literally for for 20 years.
00:34:10 Stephen Oles
And we're finally at a place where.
00:34:13 Stephen Oles
When you made the decision.
00:34:16 Stephen Oles
Based on your lease that you could not do an on Prem that we were able to pivot literally, I think in a 5 minute phone call to 100% completely virtual environment.
00:34:29 Stephen Oles
The Greenlake solution from from HP basically takes the best of of all worlds from a cloud standpoint.
00:34:37 Stephen Oles
Right, but it give right from an economic cloud standpoint, but it gives you the ability to put hardware on premise that basically runs like a utility.
00:34:47 Stephen Oles
So HP over provisions the box on purpose, right?
00:34:52 Stephen Oles
Whether it's compute or storage or network and then as you go through your.
00:34:57 Stephen Oles
Monthly utility bill.
00:35:00 Stephen Oles
Let's call it.
00:35:01 Stephen Oles
They can turn the dial up.
00:35:03 Stephen Oles
To give you more throughput and then you just basically pay per the drip so it is a dream come true because it's usually like tide into 3-4 years at at the end of the three four years.
00:35:17 Stephen Oles
HP sends a team in.
00:35:19 Stephen Oles
They put all new equipment in.
00:35:20 Stephen Oles
You keep paying the same monthly drip so.
00:35:23 Stephen Oles
Some of the some of the larger companies that have embraced that technology originally there was $1,000,000 buy in and now for an SMB small to mid sized business.
00:35:34 Stephen Oles
Customer such as yourself. I think we were for a for a complete solution, including like all solid-state nimble storage Gen 10 servers.
00:35:44 Stephen Oles
The VM licensing the switching components. I want to say it was like what 3500 bucks a month.
00:35:52 Stephen Oles
And it was like an entire rack worth of equipment, and there's no upfront cost.
00:35:56 Stephen Oles
You just basically sign the utility bill and away you go, right?
00:36:01 Stephen Oles
So it's almost like signing up with Con Ed.
00:36:03 Stephen Oles
Uh, and getting that getting that utility bill, but more importantly, you get the vision you get.
00:36:08 Stephen Oles
The cloud economics.
00:36:10 Stephen Oles
You also get a cloud dashboard to see exactly what's being used, how the resources being used.
00:36:15 Stephen Oles
You still manage that environment, but HP retains ownership of that equipment.
00:36:20 Stephen Oles
You you know at the end of the day we can manage those environments.
00:36:27 Stephen Oles
I'm not sure that you're ever going to want to be in the data center business because it's it.
00:36:31 Stephen Oles
Quite frankly, it's boring.
00:36:33 Stephen Oles
I'd rather I'd rather let Microsoft and the big players out there continue to run your data centers, because that's that's the business that they're in.
00:36:41 Stephen Oles
Your urine attorney, your you run a law firm.
00:36:44 Stephen Oles
They make technology and they support it.
00:36:49 Stephen Oles
Matter fact my sister is now working for one of the largest implementers in the world, said that there's a new Gigafactory going on online over in India right now.
00:36:59 Stephen Oles
And you know, that's that's kind of the.
00:37:02 Stephen Oles
That's kind of the future of the business, right?
00:37:04 Stephen Oles
Perfect law wants you in the cloud because.
00:37:07 Stephen Oles
That solution is.
00:37:09 Stephen Oles
Easier to manage.
00:37:11 Stephen Oles
They can control the back end that they need to control and you guys just need to be lawyers.
00:37:16 Stephen Oles
You guys just need to go make you know do billable time.
00:37:22 Anthony Beasley
And I think.
00:37:22
I hope that.
00:37:23 Stephen Oles
Made sense, I know.
00:37:24 Stephen Oles
I geeked out again.
00:37:25 Anthony Beasley
Now, but I think I think one of the beautiful things in in this whole conversation is number 1.
00:37:30 Anthony Beasley
You know, we highlighted a lot of things that are very important for any anybody that's making a decision whether you're perfect or client, they're thinking about the.
00:37:37 Anthony Beasley
Cloud, or you're?
00:37:39 Anthony Beasley
Someone looking at perfect law and you just want?
00:37:41 Anthony Beasley
To know you know.
00:37:42 Anthony Beasley
How great a product we are or what what types of things that you're going to face in your decision making.
00:37:48 Anthony Beasley
What things to consider.
00:37:49 Anthony Beasley
You know 'cause we're talking about a lot of things that a lot of people don't sit down and have these conversations on.
00:37:54 Anthony Beasley
They usually have these conversations after they've made the decision they're trying to implement, and they're running into roadblocks.
00:38:00 Anthony Beasley
And now you're back and forth with the companies.
00:38:02 Anthony Beasley
To figure this.
00:38:03 Anthony Beasley
Stuff out and knowing that we had solutions going in, we had hard conversations before you went live.
00:38:09 Anthony Beasley
You know one of the things I always talked to.
00:38:11 Anthony Beasley
A lot of law firms about when they're talking.
00:38:13 Anthony Beasley
To me that aren't.
00:38:14 Anthony Beasley
Using perfect law is we are.
00:38:15 Anthony Beasley
Probably the most flexible.
00:38:18 Anthony Beasley
System in the business.
00:38:19 Anthony Beasley
Because we are not just a cloud.
00:38:23 Anthony Beasley
Our our whole existence is not about just the cloud.
00:38:26 Anthony Beasley
We have an on premise solution for firms who want to be on premises and we have a a cloud solution for firms who want to be in the cloud.
00:38:33 Anthony Beasley
They run from Azure.
00:38:34 Anthony Beasley
You're running from one of the probably one of the best.
00:38:37 Anthony Beasley
Data centers in the world, or run from it.
00:38:39 Anthony Beasley
Considering that we're a Microsoft product, it only makes sense at the end of the day.
00:38:44 Anthony Beasley
Uhm, for someone like Steve, you know not not having to tell a person one way or the.
00:38:51 Anthony Beasley
Other but being able to just give them the advantages of 1 and the disadvantages of the of 1 versus the other.
00:38:58 Anthony Beasley
And not saying, Oh well, you know you go with this product 'cause it's cloud.
00:39:02 Anthony Beasley
No, you can go with the best product because it's the best product and that I think is a huge huge huge advantage.
00:39:09 Anthony Beasley
And I think it's going to help us grow in the future.
00:39:11 Anthony Beasley
So you know, I, I think you know with all the things we did, we discussed this morning, you know.
00:39:17 Anthony Beasley
Still your your knowledge will be a very, very useful tool for anyone sitting down, listening.
00:39:23 Anthony Beasley
Because there's a lot of things from a Nike standpoint conversations that just never get had and then being a business owner who has to make a decision.
00:39:32 Anthony Beasley
And looking at things not just from the financial.
00:39:35 Anthony Beasley
Side because typically.
00:39:37 Anthony Beasley
When I talked to quite a few firms, especially startups and especially firms, where you know you you.
00:39:42 Anthony Beasley
Think about the money and they're looking at a a dollar sign on a piece of paper and they're not looking at how that dollar sign will grow or not grow.
00:39:50 Anthony Beasley
Based on what you do next.
00:39:53 Anthony Beasley
You being able to talk to someone and tell them hey look, you know we we made a.
00:39:57 Anthony Beasley
Conscious decision and This is why.
00:39:59 Anthony Beasley
It's huge.
00:40:01 Anthony Beasley
Because yeah, everybody getting approached by this vendor or that vendor with things out there like subscription software which I've told people over and over again.
00:40:12 Anthony Beasley
You know it's it's just one of those things that when I have my sales conversation with people on the phone and I tell them, you know, when you take the word subscription, just put lifelong.
00:40:20 Anthony Beasley
Lease and never own because that's.
00:40:22 Anthony Beasley
What you're doing the.
00:40:24 Anthony Beasley
The idea that.
00:40:25 Anthony Beasley
You bought a software.
00:40:28 Anthony Beasley
That can be ran in in the cloud or on premises and you own it.
00:40:33 Anthony Beasley
You own the rights to it.
00:40:33 Anthony Beasley
You own the technology that that software brings is huge because then it lets you focus on the right business model decision.
00:40:42 Anthony Beasley
As far as whether it's ran in the cloud or ran on premises, which we went through those conversations.
00:40:48 Anthony Beasley
Uhm, so that you can get the best, the best decision overall and I think and and I think Steve can echo this.
00:40:56 Anthony Beasley
I think he made a huge, great decision.
00:40:59 Anthony Beasley
Considering you're nimble.
00:41:01 Anthony Beasley
You're running high end software that some people just don't even have access to do, or they're doing.
00:41:06 Anthony Beasley
You're doing things that some firms said.
00:41:08 Anthony Beasley
I wish we could.
00:41:09 Anthony Beasley
Do and you're doing it at a level that is still going to take a lot of firms months to catch up to.
00:41:14 Anthony Beasley
Even after hearing this conversation, 'cause you know it's one thing to say you can do something, but the understanding of how and whys, that's that's.
00:41:21 Anthony Beasley
That's a whole other world.
00:41:24 Stephen Oles
If I I'm just gonna say if I were to file a patent today by knowing knowing the technology that's in play.
00:41:32 Stephen Oles
With Ned's firm and knowing how the data is handled, is is a differentiator based on based on.
00:41:43 Stephen Oles
You know other firms that I know where we came from, where you know potentially there's a.
00:41:51 Stephen Oles
Single point of failure around every corner and.
00:41:55 Stephen Oles
Data loss or.
00:41:58 Stephen Oles
This Miss access to data by the wrong staff, or even misplacement of that.
00:42:03 Stephen Oles
Uhm, is gonna be really hard.
00:42:07 Stephen Oles
For Ned and his team to do moving forward, it is something that.
00:42:14 Stephen Oles
You know?
00:42:16 Stephen Oles
Other firms should be looking at and other firms should take a pause, and if that means that they don't do any billable hours for a month or two months to get it right.
00:42:28 Stephen Oles
I think that the reward at the other side is worth the pause, because going down the road of doing the same thing.
00:42:36 Stephen Oles
Over and over again is not going to lead itself to.
00:42:40 Stephen Oles
To future growth expansion, having the ability to maintain the business level.
00:42:48 Anthony Beasley
Right and and like I said, I think you know and a lot of the things that Ned and I have talked about and that's the other thing, is having a relationship with the vendor that seizure today problem.
00:42:58 Anthony Beasley
But you're tomorrow, you know, hopes and dreams.
00:43:00 Anthony Beasley
You know, there's a lot of stuff that will be going on.
00:43:03 Anthony Beasley
Is Nick grows in perfect law?
00:43:04 Anthony Beasley
There's a lot of like ***** it.
00:43:05 Anthony Beasley
There's a lot of products.
00:43:06 Anthony Beasley
Out there that are.
00:43:08 Anthony Beasley
That he doesn't have, or that he may want.
00:43:10 Anthony Beasley
At some point.
00:43:11 Anthony Beasley
You know, one of the neat things that's going on is.
00:43:14 Anthony Beasley
Next week Ned, you'll be here in Charlie Dolan.
00:43:16 Anthony Beasley
She's using the business intelligence module and growing in it, and what that will do for you and some of the the models that are going to be stuck into the perfect law business intelligence product for the future.
00:43:27 Anthony Beasley
For people like you where you can make the types of decisions that people go to, these high end CPA firms.
00:43:33 Anthony Beasley
That's been, you know, Charlie has a system from us that they wanted to charge her $4000 a month for a firm a little bit larger than yours just to produce some sort of business intelligence reports, right? And she's she owns perfect law. She's using the latest technology through Power BI and Power Pivot.
00:43:51 Anthony Beasley
She's doing the things that everybody wants to do in a product she owns and it's improving.
00:43:57 Anthony Beasley
It's getting better.
00:43:57 Anthony Beasley
There's a lot of things that are going on, you know, improved EMS opportunities.
00:44:01 Anthony Beasley
You're going to be coming to us.
00:44:03 Anthony Beasley
We're doing some document assembly training.
00:44:05 Anthony Beasley
There's a lot of stuff that people will continue to grow in even your firm, who I think is doing a lot of things that maybe.
00:44:11 Anthony Beasley
Some other firms aren't, and that's that's the partnership you know, and that's one of the things I wanted to make sure that we got across the it's greatest perfect law is as a product, and I said that since I work for them.
00:44:23 Anthony Beasley
But as a.
00:44:24 Anthony Beasley
As a product in in being with the company for 20 years and seeing where we were and where we.
00:44:28 Anthony Beasley
Our and looking into the future with firms like yours then who who are you have a dream?
00:44:34 Anthony Beasley
You have an aspiration and you work for it and then having a partner like Steve that.
00:44:38 Anthony Beasley
Can come in and and and really just kind of blend right into a model for success.
00:44:46 Anthony Beasley
I think is is huge.
00:44:48 Anthony Beasley
For anybody that's looking out there, or considering, or just wondering if it's even possible, but this conversation was to provide a a point of of reference for people to know.
00:44:59 Anthony Beasley
Not only is it possible, it's being done.
00:45:02 Anthony Beasley
And the neat thing is, is that now that we know it's done, it can be replicated and this is what we do every day.
00:45:10 Anthony Beasley
So you know I want to thank both of you guys for your time.
00:45:13 Anthony Beasley
I know you know Ned running a law firm Steve running a business to be able to grab some time to educate some folks on some things.
00:45:22 Anthony Beasley
And let you tell them not perfectly.
00:45:24 Anthony Beasley
I'll tell them.
00:45:25 Anthony Beasley
And because there's things that, no matter how great.
00:45:28 Anthony Beasley
Perfect lives as.
00:45:28 Anthony Beasley
A product there are things that we we need strong partnerships to achieve.
00:45:34 Anthony Beasley
And being able to have that with you guys has been.
00:45:38 Anthony Beasley
It's just been a great great great experience for me over the last couple of months and all the things.
00:45:42 Anthony Beasley
That we've had to do to make you know, Nets dream.
00:45:45 Anthony Beasley
A reality I.
00:45:47 Anthony Beasley
I really appreciate number one.
00:45:50 Anthony Beasley
The opportunity but number 2 the work that was put in from from all sides.
00:45:57 Ned McMahon
Great thanks, thanks Anthony.
00:45:57
Thank you.
00:45:59 Ned McMahon
Thanks Steve.
00:46:00 Stephen Oles
Thank you next, thank you.
00:46:00 Anthony Beasley
Well guys
00:46:02 Anthony Beasley
Same here, same here.
00:46:03 Anthony Beasley
Thank you guys for your time and you know we look forward to the next time we get a chance to speak and I will definitely be reaching out and.
00:46:11 Anthony Beasley
Until next time.
00:46:14 Stephen Oles
Thank you.