Cloud Security Engineer

Responsibilities

• Act as the security subject matter expert for Software as a Service and Cloud-based technologies
• Assist in securing O365 and Azure cloud platforms/services
• Deploy cloud security controls based on industry recognized good practice
• Creating cloud-specific security policies, standards and procedures including identity and access management, SSO, firewall management, and vulnerability management
• Performing cloud security assessments of cloud platforms/environments using industry standard frameworks such as CIS, ISO, and NIST.
• Executing on cloud security engagements during different phases of the lifecycle assess, design, and implementation.
• Troubleshooting and resolving complex security issues in cloud environments, applying fundamental systems security understanding, skills, expertise, and experience
• Ensuring that relevant threat and vulnerability data is considered in support of security-relevant decisions
• Providing input to analyses of alternatives and to requirements, engineering, and risk trade-off analyses to achieve a cost-effective and mission/business success.

Qualifications

• 3+ years' experience as a Security Engineer in a medium to large organization
• Experience with Microsoft Identity and Access Management/Single-Sign-On (SSO) solutions and securing Azure environments
• Experience developing, implementing, and maintaining security polices, standards, and procedures
• Experienced knowledge of industry recognized Web Application Firewall solutions
• Required any of the following active certifications:
  • Microsoft Certified: Azure Solutions Architect Expert or Azure Security Engineer Associate
  • Microsoft 365 Certified: Security Administrator Associate or Enterprise Administrator Expert
  • ISC CCSP Certified Cloud Security Professional
• Experience working in a fast-paced environment, ideally supporting a 24/7/365 organization
• Attention to detail with the ability to produce reliable, effective solutions
• Possess a positive attitude and ability to work in a collaborative and energetic team environment

If this sounds like you, we want to meet you! We are a fun, professional team of experts. Ambition, loyalty, and exceptional performance will be noticed and rewarded! Please apply to rdr@perfectlaw.com.

Cloud Services Engineer

Responsibilities

• Works with applicable teams to choose appropriate technology solutions and facilitates complete integration into the company’s Cloud environments
• Supports the administration of Azure Cloud foundations and services
• Documents service and installation actions by completing forms, reports, logs, and records; carries out Cloud services, performance monitoring and Cloud Services performance tuning
• Troubleshoots Cloud related problem areas and issues as needed to resolve operational issues and restore/optimize services
• Supports administration of Cloud services tagging, logging, and, alerting
• Carries out administration and support for cloud backup and recovery services
• Supports automation services and scripting for cloud deployment and migrations
• Collaborates with the appropriate departments to assess and recommend technologies that support company organizational needs
• Identifies and documents vulnerabilities, and manage vulnerability resolution
• Implements architectures based on best practices and compliance with security and corporate guidelines.
• Experience working with Microsoft 365 to include administering users and groups, Azure Active Directory, Exchange Online, Teams, SharePoint, OneDrive, and Office 365 applications.

Qualifications

• Bachelor’s degree in Computer Science or related field from an accredited college or university
• Five (5) years of experience in cloud infrastructure administration, or an equivalent combination of education, certification, training, and/or experience.
• MCSE: Cloud Platform and Infrastructure certification preferred.
• Ability to effectively communicate in technical and business terms, verbally and written
• Ability to prioritize and multi-task in a fast paced, changing environment
• Excellent understanding of Cloud Computing Services including Microsoft 365 and Azure
• Knowledge in troubleshooting and supporting enterprise level cloud infrastructure
• Extensive knowledge of data and network security, internet protocols and communication protocols
• Knowledge and in-depth understanding of how business and technical processes integrate
• Ability to perform on-call responsibilities and after hour duties as necessary

If this sounds like you, we want to meet you! We are a fun, professional team of experts. Ambition, loyalty, and exceptional performance will be noticed and rewarded! Please apply to rdr@perfectlaw.com.

Data Engineer (Azure/API)

Responsibilities

• Demonstrated experience with relational & non-relational databases.
• Demonstrated experience with ETL/API scripts and tools for data integration between applications and platforms.
• Work with teams throughout the company to brainstorm ways to automate our systems
• Design solutions for integrating services together through an API ecosystem
• Create New APIs needed to integrate systems together, and update existing APIs to satisfy new business requirements as well as support additional features and functionality
• Generate data schema layer and regular datasets for end-users using system tools and databases or data warehouse queries and scripts.
• Platform administration and development
• Demonstrate experience in cloud technology
• Provide detailed approach and estimates for project solutions.
• Acknowledge and continuously tackle issues identified for all deployed software solutions
• Troubleshoot coding issues
• May perform other responsibilities as assigned. Responsibilities and duties may change when circumstances dictate (e.g., emergencies change in workload, rush jobs or technical developments).

Qualifications

• 4+ years of experience as an Engineer
• 2+ years of proficiency in ETL or API Technology Concepts
• Intermediate to Advanced knowledge of data management including: Extract, transform, load, API Concepts for relational databases, Data warehousing, data marts, data stores, data sets.
• Experience with multiple successful API deployments used in production (on-prem, Azure Cloud or hybrid deployments)
• Required hands-on experience and knowledge of implementing API using REST/web services
• Strong analysis and design skills with a focus on system design, flow, and performance
• Experience working in a fast-paced environment, ideally supporting a 24/7/365 organization
• Attention to detail with the ability to produce reliable, effective solutions
• Possess a positive attitude and ability to work in a collaborative and energetic team environment

If this sounds like you, we want to meet you! We are a fun, professional team of experts. Ambition, loyalty, and exceptional performance will be noticed and rewarded! Please apply to rdr@perfectlaw.com.

Customer Service Engineer

Responsibilities

• Be efficient and productive with the ability to balance and prioritize multiple tasks
• Possess excellent analytical and problem solving skills
• Have the ability to adapt to a fast-changing environment
• Take ownership of a task and be proactive in its resolution

Skills & Competencies

• Ability to quickly learn tasks
• Excellent written and verbal communication.
• Effective interpersonal skills with the ability to work both independently and in a team environment.
• A minimum of an Associate’s Degree.
• Proficiency in the Microsoft suite of applications.

Additional skills and competencies which are considered, but not required

• Understanding and/or experience of tasks and workflow within a law firm environment
• Understanding of account principles
• Programming skills and knowledge
• Some form of end-user training and/or support

If this sounds like you, we want to meet you! We are a fun, professional team of experts. Ambition, loyalty, and exceptional performance will be noticed and rewarded! Please apply to rdr@perfectlaw.com.

Helpdesk Coordinator

Responsibilities

• Answer Help desk calls
• Responsible for assuring users are provided efficient and timely support
• Monitors helpdesk requests and follows up with assigned personnel to ensure timely resolution of problems
• Place, track, document and maintain all helpdesk requests utilizing a service request tracking system
• Follow up with clients for additional information
• Provides staff support for administrative tasks and projects
• Provide level I technical support to end-users
• Act as the escalation point for all requests and incidents
• Track and analyze trends in Help Desk requests, run related reports and email surveys
• Performs other administrative duties as needed

Knowledge, Skills, Abilities

• Ability to learn software in order to research service requests
• Top notch customer service skills
• Comfortable interacting with law firm personnel
• Multi phone line experience
• Self starter and driven
• Strong computer skills including Microsoft Office Suite, legal software experience is a plus
• 5 years law firm work experience or legal education equivalent, paralegal/legal assistant is a plus
• Knowledge of law firm operations and procedures
• Any equivalent combination of education, experience, and training that provides the required knowledge, skills, and abilities

If this sounds like you, we want to meet you! We are a fun, professional team of experts. Ambition, loyalty, and exceptional performance will be noticed and rewarded! Please apply to rdr@perfectlaw.com.