Maintenance Services

Running your practice and financial systems without routine service is like driving a car without changing the oil. Initially, decreased production and reliability (most often a result of data fragmentation and platform patching) can go unnoticed, but eventually a lack of maintenance reduce system lifecycle or even cause permanent database damage or loss. Regular service reviews minimize these issues and maintain optimal performance.

On-going service steps include:

• Reviewing and approving PerfectLaw® requirements prior to network upgrades
• Periodic reviews to analyze database growth and forecast any need for storage expansion
• Testing to verify database backup/restore procedures
• Testing to verify that scheduled background jobs are working correctly
• Periodically reviewing system configuration to identify any setup issues (i.e., versions and patch level reviews of operating systems, database and application servers, or other network components)
• Reviewing disaster recovery needs and procedures