PerfectLaw All-in-One® Legal Software
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Career Opportunities

PerfectLaw® is renowned for having the best, most talented professionals in the legal software industry. If you are an achiever and want to work with a super team in a relaxed working environment, we welcome you to compete for these great opportunities.

To apply for one of the available positions, please submit a cover letter and resume with your qualifications and salary requirements.

PerfectLaw® Software
Attn: Human Resources
6100 Blue Lagoon Drive
Suite 350
Miami, FL 33126

Fax: (305) 444-1428
Email: rdr@perfectlaw.com

* Make sure you note which position you are applying for...*

Current Openings
Cloud Security Engineer
Cloud Services Engineer
Data Engineer
Customer Engineer (CE)
Helpdesk Coordinator

 


Cloud Security Engineer

Responsibilities

  • Act as the security subject matter expert for Software as a Service and Cloud-based technologies
  • Assist in securing O365 and Azure cloud platforms/services
  • Deploy cloud security controls based on industry recognized good practice
  • Creating cloud-specific security policies, standards and procedures including identity and access management, SSO, firewall management, and vulnerability management
  • Performing cloud security assessments of cloud platforms/environments using industry standard frameworks such as CIS, ISO, and NIST.
  • Executing on cloud security engagements during different phases of the lifecycle assess, design, and implementation.
  • Troubleshooting and resolving complex security issues in cloud environments, applying fundamental systems security understanding, skills, expertise, and experience
  • Ensuring that relevant threat and vulnerability data is considered in support of security-relevant decisions
  • Providing input to analyses of alternatives and to requirements, engineering, and risk trade-off analyses to achieve a cost-effective and mission/business success.

Qualifications

  • 3+ years' experience as a Security Engineer in a medium to large organization
  • Experience with Microsoft Identity and Access Management/Single-Sign-On (SSO) solutions and securing Azure environments
  • Experience developing, implementing, and maintaining security polices, standards, and procedures
  • Experienced knowledge of industry recognized Web Application Firewall solutions
  • Required any of the following active certifications:
    • Microsoft Certified: Azure Solutions Architect Expert or Azure Security Engineer Associate
    • Microsoft 365 Certified: Security Administrator Associate or Enterprise Administrator Expert
    • ISC CCSP Certified Cloud Security Professional
  • Experience working in a fast-paced environment, ideally supporting a 24/7/365 organization
  • Attention to detail with the ability to produce reliable, effective solutions
  • Possess a positive attitude and ability to work in a collaborative and energetic team environment

If this sounds like you, we want to meet you! We are a fun, professional team of experts. Ambition, loyalty, and exceptional performance will be noticed and rewarded! Please apply to rdr@perfectlaw.com.

 


Cloud Services Engineer

Responsibilities

  • Works with applicable teams to choose appropriate technology solutions and facilitates complete integration into the company’s Cloud environments
  • Supports the administration of Azure Cloud foundations and services
  • Documents service and installation actions by completing forms, reports, logs, and records; carries out Cloud services, performance monitoring and Cloud Services performance tuning
  • Troubleshoots Cloud related problem areas and issues as needed to resolve operational issues and restore/optimize services
  • Supports administration of Cloud services tagging, logging, and, alerting
  • Carries out administration and support for cloud backup and recovery services
  • Supports automation services and scripting for cloud deployment and migrations
  • Collaborates with the appropriate departments to assess and recommend technologies that support company organizational needs
  • Identifies and documents vulnerabilities, and manage vulnerability resolution
  • Implements architectures based on best practices and compliance with security and corporate guidelines.
  • Experience working with Microsoft 365 to include administering users and groups, Azure Active Directory, Exchange Online, Teams, SharePoint, OneDrive, and Office 365 applications.


Qualifications

  • Bachelor’s degree in Computer Science or related field from an accredited college or university
  • Five (5) years of experience in cloud infrastructure administration, or an equivalent combination of education, certification, training, and/or experience.
  • MCSE: Cloud Platform and Infrastructure certification preferred.
  • Ability to effectively communicate in technical and business terms, verbally and written
  • Ability to prioritize and multi-task in a fast paced, changing environment
  • Excellent understanding of Cloud Computing Services including Microsoft 365 and Azure
  • Knowledge in troubleshooting and supporting enterprise level cloud infrastructure
  • Extensive knowledge of data and network security, internet protocols and communication protocols
  • Knowledge and in-depth understanding of how business and technical processes integrate
  • Ability to perform on-call responsibilities and after hour duties as necessary

If this sounds like you, we want to meet you! We are a fun, professional team of experts. Ambition, loyalty, and exceptional performance will be noticed and rewarded! Please apply to rdr@perfectlaw.com.

 


Data Engineer (Azure/API)

Responsibilities

  • Demonstrated experience with relational & non-relational databases.
  • Demonstrated experience with ETL/API scripts and tools for data integration between applications and platforms.
  • Work with teams throughout the company to brainstorm ways to automate our systems
  • Design solutions for integrating services together through an API ecosystem
  • Create New APIs needed to integrate systems together, and update existing APIs to satisfy new business requirements as well as support additional features and functionality
  • Generate data schema layer and regular datasets for end-users using system tools and databases or data warehouse queries and scripts.
  • Platform administration and development
  • Demonstrate experience in cloud technology
  • Provide detailed approach and estimates for project solutions.
  • Acknowledge and continuously tackle issues identified for all deployed software solutions
  • Troubleshoot coding issues
  • May perform other responsibilities as assigned. Responsibilities and duties may change when circumstances dictate (e.g., emergencies change in workload, rush jobs or technical developments).


Qualifications

  • 4+ years of experience as an Engineer
  • 2+ years of proficiency in ETL or API Technology Concepts
  • Intermediate to Advanced knowledge of data management including: Extract, transform, load, API Concepts for relational databases, Data warehousing, data marts, data stores, data sets.
  • Experience with multiple successful API deployments used in production (on-prem, Azure Cloud or hybrid deployments)
  • Required hands-on experience and knowledge of implementing API using REST/web services
  • Strong analysis and design skills with a focus on system design, flow, and performance
  • Experience working in a fast-paced environment, ideally supporting a 24/7/365 organization
  • Attention to detail with the ability to produce reliable, effective solutions
  • Possess a positive attitude and ability to work in a collaborative and energetic team environment

If this sounds like you, we want to meet you! We are a fun, professional team of experts. Ambition, loyalty, and exceptional performance will be noticed and rewarded! Please apply to rdr@perfectlaw.com.

 


Customer Service Engineer

Responsibilities

  • • Be efficient and productive with the ability to balance and prioritize multiple tasks
  • Possess excellent analytical and problem solving skills
  • Have the ability to adapt to a fast-changing environment
  • Take ownership of a task and be proactive in its resolution

Skills & Competencies

  • Ability to quickly learn tasks
  • Excellent written and verbal communication.
  • Effective interpersonal skills with the ability to work both independently and in a team environment.
  • A minimum of an Associate’s Degree.
  • Proficiency in the Microsoft suite of applications.

Additional skills and competencies which are considered, but not required

  • Understanding and/or experience of tasks and workflow within a law firm environment
  • Understanding of account principles
  • Programming skills and knowledge
  • Some form of end-user training and/or support

If this sounds like you, we want to meet you! We are a fun, professional team of experts. Ambition, loyalty, and exceptional performance will be noticed and rewarded! Please apply to rdr@perfectlaw.com.

 


Helpdesk Co-ordinator

Responsibilities

  • Answer Help desk calls
  • Responsible for assuring users are provided efficient and timely support
  • Monitors helpdesk requests and follows up with assigned personnel to ensure timely resolution of problems
  • Place, track, document and maintain all helpdesk requests utilizing a service request tracking system
  • Follow up with clients for additional information
  • Provides staff support for administrative tasks and projects
  • Provide level I technical support to end-users
  • Act as the escalation point for all requests and incidents
  • Track and analyze trends in Help Desk requests, run related reports and email surveys
  • Performs other administrative duties as needed

Knowledge, Skills, Abilities

  • Ability to learn software in order to research service requests
  • Top notch customer service skills
  • Comfortable interacting with law firm personnel
  • Multi phone line experience
  • Self starter and driven
  • Strong computer skills including Microsoft Office Suite, legal software experience is a plus
  • 5 years law firm work experience or legal education equivalent, paralegal/legal assistant is a plus
  • Knowledge of law firm operations and procedures
  • Any equivalent combination of education, experience, and training that provides the required knowledge, skills, and abilities

If this sounds like you, we want to meet you! We are a fun, professional team of experts. Ambition, loyalty, and exceptional performance will be noticed and rewarded! Please apply to rdr@perfectlaw.com.