Career Opportunities
PerfectLaw® is renowned for having the best, most talented
professionals in the legal software industry. If you are
an achiever and want to work with a super team in a relaxed
working environment, we welcome you to compete for these
great opportunities.
To apply for one of the available positions, please submit
a cover letter and resume with your qualifications and salary
requirements.
PerfectLaw® Software
Attn: Human Resources
6100 Waterford District Drive
Suite 350
Miami, FL 33126
Fax: (305) 444-1428
Email: rdr@perfectlaw.com
* Make sure you note which position you are applying for...*
Cloud Security Engineer
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Responsibilities
- Act as the security subject matter expert for Software as a Service and Cloud-based technologies
- Assist in securing O365 and Azure cloud platforms/services
- Deploy cloud security controls based on industry recognized good practice
- Creating cloud-specific security policies, standards and procedures including identity and access management, SSO, firewall management, and vulnerability management
- Performing cloud security assessments of cloud platforms/environments using industry standard frameworks such as CIS, ISO, and NIST.
- Executing on cloud security engagements during different phases of the lifecycle assess, design, and implementation.
- Troubleshooting and resolving complex security issues in cloud environments, applying fundamental systems security understanding, skills, expertise, and experience
- Ensuring that relevant threat and vulnerability data is considered in support of security-relevant decisions
- Providing input to analyses of alternatives and to requirements, engineering, and risk trade-off analyses to achieve a cost-effective and mission/business success.
Qualifications
- 3+ years' experience as a Security Engineer in a medium to large organization
- Experience with Microsoft Identity and Access Management/Single-Sign-On (SSO) solutions and securing Azure environments
- Experience developing, implementing, and maintaining security polices, standards, and procedures
- Experienced knowledge of industry recognized Web Application Firewall solutions
- Required any of the following active certifications:
- Microsoft Certified: Azure Solutions Architect Expert or Azure Security Engineer Associate
- Microsoft 365 Certified: Security Administrator Associate or Enterprise Administrator Expert
- ISC CCSP Certified Cloud Security Professional
- Experience working in a fast-paced environment, ideally supporting a 24/7/365 organization
- Attention to detail with the ability to produce reliable, effective solutions
- Possess a positive attitude and ability to work in a collaborative and energetic team environment
If this sounds like you, we want to meet you! We are a fun, professional team of experts. Ambition, loyalty, and exceptional performance will be noticed and rewarded!
Please apply to rdr@perfectlaw.com.
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Cloud Services Engineer
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Responsibilities
- Works with applicable teams to choose appropriate technology solutions and facilitates complete integration into the company’s Cloud environments
- Supports the administration of Azure Cloud foundations and services
- Documents service and installation actions by completing forms, reports, logs, and records; carries out Cloud services, performance monitoring and Cloud Services performance tuning
- Troubleshoots Cloud related problem areas and issues as needed to resolve operational issues and restore/optimize services
- Supports administration of Cloud services tagging, logging, and, alerting
- Carries out administration and support for cloud backup and recovery services
- Supports automation services and scripting for cloud deployment and migrations
- Collaborates with the appropriate departments to assess and recommend technologies that support company organizational needs
- Identifies and documents vulnerabilities, and manage vulnerability resolution
- Implements architectures based on best practices and compliance with security and corporate guidelines.
- Experience working with Microsoft 365 to include administering users and groups, Azure Active Directory, Exchange Online, Teams, SharePoint, OneDrive, and Office 365 applications.
Qualifications
- Bachelor’s degree in Computer Science or related field from an accredited college or university
- Five (5) years of experience in cloud infrastructure administration, or an equivalent combination of education, certification, training, and/or experience.
- MCSE: Cloud Platform and Infrastructure certification preferred.
- Ability to effectively communicate in technical and business terms, verbally and written
- Ability to prioritize and multi-task in a fast paced, changing environment
- Excellent understanding of Cloud Computing Services including Microsoft 365 and Azure
- Knowledge in troubleshooting and supporting enterprise level cloud infrastructure
- Extensive knowledge of data and network security, internet protocols and communication protocols
- Knowledge and in-depth understanding of how business and technical processes integrate
- Ability to perform on-call responsibilities and after hour duties as necessary
If this sounds like you, we want to meet you! We are a fun, professional team of experts. Ambition, loyalty, and exceptional performance will be noticed and rewarded!
Please apply to rdr@perfectlaw.com.
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Data Engineer (Azure/API)
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Responsibilities
- Demonstrated experience with relational & non-relational databases.
- Demonstrated experience with ETL/API scripts and tools for data integration between applications and platforms.
- Work with teams throughout the company to brainstorm ways to automate our systems
- Design solutions for integrating services together through an API ecosystem
- Create New APIs needed to integrate systems together, and update existing APIs to satisfy new business requirements as well as support additional features and functionality
- Generate data schema layer and regular datasets for end-users using system tools and databases or data warehouse queries and scripts.
- Platform administration and development
- Demonstrate experience in cloud technology
- Provide detailed approach and estimates for project solutions.
- Acknowledge and continuously tackle issues identified for all deployed software solutions
- Troubleshoot coding issues
- May perform other responsibilities as assigned. Responsibilities and duties may change when circumstances dictate (e.g., emergencies change in workload, rush jobs or technical developments).
Qualifications
- 4+ years of experience as an Engineer
- 2+ years of proficiency in ETL or API Technology Concepts
- Intermediate to Advanced knowledge of data management including: Extract, transform, load, API Concepts for relational databases, Data warehousing, data marts, data stores, data sets.
- Experience with multiple successful API deployments used in production (on-prem, Azure Cloud or hybrid deployments)
- Required hands-on experience and knowledge of implementing API using REST/web services
- Strong analysis and design skills with a focus on system design, flow, and performance
- Experience working in a fast-paced environment, ideally supporting a 24/7/365 organization
- Attention to detail with the ability to produce reliable, effective solutions
- Possess a positive attitude and ability to work in a collaborative and energetic team environment
If this sounds like you, we want to meet you! We are a fun, professional team of experts. Ambition, loyalty, and exceptional performance will be noticed and rewarded!
Please apply to rdr@perfectlaw.com.
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Customer Service Engineer
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Responsibilities
- • Be efficient and productive with the ability to balance and prioritize multiple tasks
- Possess excellent analytical and problem solving skills
- Have the ability to adapt to a fast-changing environment
- Take ownership of a task and be proactive in its resolution
Skills & Competencies
- Ability to quickly learn tasks
- Excellent written and verbal communication.
- Effective interpersonal skills with the ability to work both independently and in a team environment.
- A minimum of an Associate’s Degree.
- Proficiency in the Microsoft suite of applications.
Additional skills and competencies which are considered, but not required
- Understanding and/or experience of tasks and workflow within a law firm environment
- Understanding of account principles
- Programming skills and knowledge
- Some form of end-user training and/or support
If this sounds like you, we want to meet you! We are a fun, professional team of experts. Ambition, loyalty, and exceptional performance will be noticed and rewarded!
Please apply to rdr@perfectlaw.com.
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Helpdesk Co-ordinator
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Responsibilities
- Answer Help desk calls
- Responsible for assuring users are provided efficient and timely support
- Monitors helpdesk requests and follows up with assigned personnel to ensure timely resolution of problems
- Place, track, document and maintain all helpdesk requests utilizing a service request tracking system
- Follow up with clients for additional information
- Provides staff support for administrative tasks and projects
- Provide level I technical support to end-users
- Act as the escalation point for all requests and incidents
- Track and analyze trends in Help Desk requests, run related reports and email surveys
- Performs other administrative duties as needed
Knowledge, Skills, Abilities
- Ability to learn software in order to research service requests
- Top notch customer service skills
- Comfortable interacting with law firm personnel
- Multi phone line experience
- Self starter and driven
- Strong computer skills including Microsoft Office Suite, legal software experience is a plus
- 5 years law firm work experience or legal education equivalent, paralegal/legal assistant is a plus
- Knowledge of law firm operations and procedures
- Any equivalent combination of education, experience, and training that provides the required knowledge, skills, and abilities
If this sounds like you, we want to meet you! We are a fun, professional team of experts. Ambition, loyalty, and exceptional performance will be noticed and rewarded!
Please apply to rdr@perfectlaw.com.
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